You can’t always believe what you read, we all know that, right? Especially with the waterfall of information available online. There have been several stories in the past few weeks about a fake restaurant making their way to #1 on TripAdvisor, critical reviews being removed from TripAdvisor at the request of the venue, and also about “ghost hotels” involving hotel booking fraud.
With stories like this, where do you turn for reliable information?
What makes the advice of a travel advisor different than a search engine?
#1 – We’re always keeping an eye out for you when you travel, and even before. Once you book your dream vacation we continue to monitor your pricing, resort updates, and air schedule, as appropriate. To a web site or online booking engine, you are just data and credit card information.
#2 – Since we are always on the lookout, we can avoid some problems before they even arise, others can be worked out accordingly. Perhaps your flights have been delayed or cancelled? Often times we are monitoring your flights and are working on a solution before you are even aware of a problem. It is not unusual for us to contact a client with a solution while they are still in the customer service line at the airport. Do you remember how hard it was to communicate with a human the last time you tried to call an airline? Online support is even worse. Most airlines preferred method of communication these days seems to be Twitter. Not exactly the most convenient when you are sitting on the tarmac in an airplane that is being held for a ground delay!
#3 – We’ve got some really great connections! We have spent years building relationships with hotel managers, cruise line executives, resort staff and of course our private tour guides. This is a huge benefit to our clients!
Are you ready to push the online search frustrations aside and rely on the training and expertise of a professional? Click here and let’s get started together planning your next vacation!